Home » How To Fix HP Printer Error Filter Failed Problem

How To Fix HP Printer Error Filter Failed Problem

by printerhelpdesk

The HP Printer Filter Failed error may indicate that something is wrong with the device. So you might not be able to use it. This particular error may mean that your printer’s filter may not be compatible with the version of the operating system you are using on Mac or Windows. Therefore, you may see a Printer Filter Failed Error message on the printer screen. Therefore, you will not be able to print anything or the print you are getting may not be of the quality you want. To resolve the Filter Failed error, you can try to manually install your printer driver, reset the default printer settings, and change the Print and Paper settings. Through this blog, we will try to give you a better understanding of the causes and fixes for filter failure problems in HP printers.

What is Printer Filter Failed Error?

Before we going to figure out How To Fix HP Printer Filter Failed Error let’s see what is Printer Filter Failed Error. A filter failure issue on your HP printer means that this part may not be able to convert your file data into compatible, printable data. The main function of your printer filter is to convert the data type of your content to another data format acceptable to your HP device. Failure to do so can generate a failed HP Printer Filter error on Mac, Windows, Ubuntu, etc.

How Do I Fix the Printhead Error on My HP Printer? [Solved]

The Printer Filter Failed Error can indicate that something is wrong with the device. Thus, you may be unable to use it. This particular error can mean that the filter of your printer may not be compatible with the version of the operating system that you are using on Windows. You can try a simple step if you are facing the HP printer filter failed issue, for solving this issue

  1. Resetting your HP Printer

The HP printer error printhead missing can be fixed by resetting your printer. To do this turn your HP printer on, and then unplug the printer’s power cable from the printer. After that, unplug the cable from the wall outlet. Wait for some minutes before reconnecting the cable. Then turn on your printer after you have plugged the power cable.

  1. Reseat the Printhead

Do the following to reseat the printhead to fix the HP printer error with printhead:

  • Open the cartridge’s access door.
  • Unplug the power cable from the printer. This action will prevent the cartridge carriage from moving.
  • Lift the latch located at the cartridge’s right side.
  • Slightly pull out your printer’s printhead from the carriage. Ensure you don’t remove it completely.
  • Reseat the printhead on the cartridge and ensure it is firm.
  • Flick down the latch.
  • Shut the cartridge’s access door.
  • Plug back the power cable to your printer.
  • Turn your HP printer on.
  1. Clean the Cartridge

Cleaning the cartridge can fix the HP printer error “missing or failed printhead”. To clean the printer cartridge, follow the instructions shared earlier in this article under the “How to Get your HP Printer to Recognize a Refilled Cartridge” subsection.

  1. Update your Printer Firmware

Updating the printer firmware can fix the HP printer error message “missing or failed printhead”. To update your HP printer firmware, do the following steps:

  • Go to this site on your browser.  
  • Click on “Printers”.
  • Enter your HP printer model number.
  • Click the button labeled “Submit”.
  • Expand the category for Firmware still on the software webpage.
  • Click on “Download”. This will save your printer’s firmware in a folder.
  • Go to the folder where the firmware was downloaded.
  • Open the downloaded firmware file to install the firmware.
  1. Replace Non-Genuine HP Cartridges  

If none of the above solutions work, then you might be using a non-genuine HP cartridge. Therefore, you need to replace it with a genuine cartridge.


In a nutshell, we can say that the Printer Filter Failed Error on your HP printer can be caused by improper installation of printer drivers and incorrect paper settings of the printer. You can fix the Filter Failed error on your device by reinstalling the printer drivers manually and reconnecting with the system. We hope that we were able to solve your problem and provide you with some additional information.

You may also like

Leave a Comment